Frequently Asked Questions
When do the courses start and finish?
The courses starts now and never end! They are completely self-paced online courses - you decide when you start and when you finish.
How long do I have access to the courses?
This depends on which option you choose to purchase with.
If you purchase using One-Time Purchase option you have lifetime access (ie access to everything for life).
After enrolling, you have immediate, unlimited access to the courses for as long as you like - across any and all devices you own.
If you purchase using one of the subscription options (ie Monthly or Annual) you have access until the period you cancel. For example, if you have a monthly subscription and you cancel your subscription, you will have access until the end of the month you paid for. Likewise for the annual subscription, you have access until the end of the 12 month period you have paid for.
Example: you purchase the Annual subscription on the 1st of January. In September you decide to cancel your Annual Subscription so that it doesn't renew. You will still have access until 31 December (ie you will lose access on 01 January of the following year).
What if I am unhappy with the courses?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact our Customer Support team (via our Contact page) in the first 30 days and we will give you a full refund.
If I purchase using a Monthly or Annual Subscription do I get immediate access to everything?
Yes, you get immediate access to all courses, programs and downloads.
(There is no drip feeding of content)